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Forum and website admin => Support => Topic started by: baz parkes on January 27, 2016, 07:09:03 PM

Title: Problems Logging In
Post by: baz parkes on January 27, 2016, 07:09:03 PM
Now here's a thing...I can no longer log in directly...get an unavailable message

If I go via a search engine eg tax avoiders Google I can get in straightaway...as me rather than a guest...any ideas...? :|glug
Title: Re: Problems Logging In
Post by: Chris Ryall on January 27, 2016, 07:24:19 PM
Need the message to advise Baz, but if it is the usual 403 access forbidden message - something to do with cookies

Quite your browser (which one is it?) completely, then come back in - works for me on Safari.

If that fails, delete cookies and quite and come back.

Also check that you are not browsing in any 'private mode' as that deletes cookies too. That  is not obvious in Safari
Title: Re: Problems Logging In
Post by: Theo on January 27, 2016, 07:26:29 PM
Assuming you are the only one this is happening to it sounds like a browser problem and that the error is being triggered by something subtle, and probably not on the server.

Try these:

Re-start browser removing cookies and clearing cache.
Re-starting computer or smartphone.
check for software updates for your browser
Switching off wifi router and leaving it off for 10 minutes before switching it back on.
Title: Re: Problems Logging In
Post by: baz parkes on January 27, 2016, 08:13:10 PM
cheers all
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