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Forum and website admin => Support => Topic started by: Thrupenny Bit on September 09, 2018, 03:38:57 PM

Title: Notification not coming through
Post by: Thrupenny Bit on September 09, 2018, 03:38:57 PM
Hi,
I've started a thread in the ABC sub group just after 10am this morning and had replies to which I've answered. I've not had notification in my email box about any of them.
I've checked my profile and notifications is ticked and all looks normal.

Any ideas?
Q
Title: Re: Notification nit coming through
Post by: Pete Dunk on September 09, 2018, 07:45:00 PM
I think you need to see the nit nurse!  ;D
Title: Re: Notification nit coming through
Post by: Thrupenny Bit on September 09, 2018, 07:48:15 PM
yeah  :|bl just noticed that.
Duh......
Title: Re: Notification not coming through
Post by: Theo on September 10, 2018, 07:54:20 PM
Clive and I are onto this again.

Theo
Title: Re: Notification not coming through
Post by: Theo on September 10, 2018, 08:21:56 PM
testing
Title: Re: Notification not coming through
Post by: Winston Smith on September 10, 2018, 08:28:04 PM
Just as a matter of interest, I received notifications for 3 pm's only 2 or 3 minutes ago. One for 5 days ago and the other two in between then and now. It doesn't worry me at all, though.
Title: Re: Notification not coming through
Post by: Tone Dumb Greg on September 10, 2018, 09:14:50 PM
Similar thing just happened to me.
Title: Re: Notification not coming through
Post by: Thrupenny Bit on September 10, 2018, 09:23:00 PM
Thanks Theo and Clive.
Just got a shed load of notifications come through, like a dam's broke.
Thanks chaps.
Q
Title: Re: Notification not coming through
Post by: Tone Dumb Greg on September 10, 2018, 09:28:39 PM
I got a load and I've got notifications turned off
Title: Re: Notification not coming through
Post by: Theo on September 10, 2018, 09:31:30 PM
Yes a lot of emails that were held up have come through, so fingers crossed that’s fixed. For now.
Title: Re: Notification not coming through
Post by: Peter Savage on September 26, 2018, 06:19:23 AM
I am also not getting notifications. Just noticed 3 new personal messages.
Title: Re: Notification not coming through
Post by: Thrupenny Bit on September 26, 2018, 07:32:15 AM
Morning!
This reply from Bavarian Pete came up by me clicking 'show unread posts...'
Not sure of the time between a post on the thread and when that notification comes through, but an hour later I haven't received notification of this reply to the thread……. but I might be being impatient!
cheers
Q
Title: Re: Notification not coming through
Post by: Theo on September 26, 2018, 10:18:14 AM
[[ ADMIN]]

If you have a new question to ask there is simply no excuse for hanging off the end of a different topic.  Referring to the fact and apologising is no good. It’s just laziness and makes more work for me. DONT DI IT!
Topic locked
Title: Re: Notification not coming through
Post by: Theo on September 28, 2018, 05:19:43 PM
Mail problems again since the server move on Wednesday night.  Clive and I are working on it.
Title: Re: Notification not coming through
Post by: Thrupenny Bit on September 29, 2018, 07:13:12 PM
Thanks to the Web beavers....just had 28 notifications come though in a lump!
Right.... off to read
cheers
Q
Title: Re: Notification not coming through
Post by: Theo on September 29, 2018, 07:18:43 PM
Thanks for that Q.  I wasn’t sure if things were moving again, as there is quite a big backlog, and my test messages haven’t appeared yet.
Title: Re: Notification not coming through
Post by: Clive Williams on September 29, 2018, 07:28:51 PM
I've been tinkering again. I've decided to give up on using sendgrid for now; not their problem I think, but I don't think our new hosters config can cope with it. I've switched to using the new hoster's SMTP servers and we'll see if that works... so far so good.

The forum has a mail queue setup with a limit to how many get sent per hour, so you may not necessarily get mails through straight away and certainly not for the next hour when it's clearing the backlog. Once that's done, hopefully, it should now behave.

Because it's a new hoster, I'm hoping the old blacklist problems some users were having won't reoccur.
Title: Re: Notification not coming through
Post by: Theo on September 29, 2018, 07:57:29 PM
Thanks Clive, your expertise is indispensable.
Title: Re: Notification not coming through
Post by: Thrupenny Bit on September 29, 2018, 08:26:37 PM
Well, thanks to you both for spending a lot of your own time getting things fixed.
It is very much appreciated.
Q