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Author Topic: Changing my avatar - problem  (Read 1035 times)

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Helena Handcart

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Changing my avatar - problem
« on: September 26, 2013, 07:10:15 PM »

Hi,

I've just been trying to change my avatar.

Whenever I try to upload a new avatar I get the warning message
'The following errors occurred when trying to save your profile:
The avatar you have selected is either too large or not an avatar.'

The file is only 14k and is a .jpg so I can't see that either of these things can be the case. Also it's an avatar I have used before successfully.

Any bright ideas please? It's getting a bit chilly playing on the beach in a vest  ;)

Thanks


Helena
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Theo

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Re: Changing my avatar - problem
« Reply #1 on: September 26, 2013, 07:15:05 PM »

The file for your avatar has to measure no more than 30 pixels square. Bigger images will not be accepted.  There is an option within the forum to enable larger images to be used and scaled to fit, but in some circumstances this can have a noticeable effect on slowing down page loads.  So you have a tiny bit of work to do to re-size your image.
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Helena Handcart

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Re: Changing my avatar - problem
« Reply #2 on: September 26, 2013, 11:14:26 PM »

Thanks Theo, all sorted now :)
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