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Author Topic: Error 400 - a bit suspicious-looking  (Read 6650 times)

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Anahata

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Re: Error 400 - a bit suspicious-looking
« Reply #20 on: July 11, 2014, 09:38:33 PM »

It does indeed come from the anti spam software that's part of SMF; your IP address is probably banned, not because of what you've done, but because other people who share the same address as you have been naughty in the past and got themselves on a blacklist.

It happens to me at home when I use my tablet on the home WiFi, but other devices on the home network can post to melnet. Melnet sees my home broadband IP address in each case, so it's not IP addresses per se that are blocked.  Also the message comes with a link to a place that suggests deleting all my cookies and restarting because the cookies are corrupt, though that looks bogus to me.

Anyway, IP addresses are terrible way of identifying a user. Most can change randomly, especially with mobile devices. Most broadband connections don't guarantee the same IP address each time you connect either. My ISP does let me have a static IP at no extra cost and I have one, but many don't.

An "anti-spam" programme has no business sending out a HTTP 400 error when refusing access to resources.

Yes, 403 "Forbidden" might be a better fit.
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KLR

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Re: Error 400 - a bit suspicious-looking
« Reply #21 on: April 18, 2015, 11:36:56 PM »

Would it be possible to ease up on the site security here so this bug goes away?  I have to delete my cookies about every week to post something, and it's really gotten old.  And no other site I frequent has anything remotely similar or annoying, and they're by no means overrun with spambots. 
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Theo

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Re: Error 400 - a bit suspicious-looking
« Reply #22 on: April 19, 2015, 11:02:31 AM »

Would it be possible to ease up on the site security here so this bug goes away?  I have to delete my cookies about every week to post something, and it's really gotten old.  And no other site I frequent has anything remotely similar or annoying, and they're by no means overrun with spambots.

Please post a copy of a recent error message and I'll investigate.
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Theo Gibb - Gateshead UK

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KLR

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Re: Error 400 - a bit suspicious-looking
« Reply #23 on: April 19, 2015, 04:58:28 PM »

It's the same one in the first post of this thread, the message with "If you are unable to fix this problem yourself, please contact the WEBMA5TER and be sure to provide the technical support key shown above. "  Didn't take note of the "technical support key."
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Theo

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Re: Error 400 - a bit suspicious-looking
« Reply #24 on: April 19, 2015, 05:19:05 PM »

Ok thanks. The technical support key is not helpful so don't worry about that. I have made some adjustments.  If it happens again it would be helpful if you can make a note of the date and time then I can check error logs more easily.
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Theo Gibb - Gateshead UK

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KLR

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Re: Error 400 - a bit suspicious-looking
« Reply #25 on: May 31, 2015, 06:48:42 PM »

OK, just ran into this bug once more.  10:45 PST Sunday March 31 if that helps - my post time should tell you that, though.  I imagine I would have run into it even if I posted last night, though. 
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Theo

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Re: Error 400 - a bit suspicious-looking
« Reply #26 on: June 01, 2015, 07:44:28 PM »

First I'm assuming you meant Sunday May 31st. 

I have checked all the site logs and can find no error from the forum software or our security add-ons, so I think that means the error is being generated somewhere between your connection and the site.  That could be your ISP, which I think is unlikely because one or two other members have reported the same error.  The next most likely place is the server software where the forum is hosted.  If I can find some error logged there that may lead us to the root of the problem. 

If it happens again it would be most helpful if you could capture the screen showing the error.  I will need this if I want to raise a ticket with our web hosts.

Sorry your still having this problem.
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Theo Gibb - Gateshead UK

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Strigulino

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Re: Error 400 - a bit suspicious-looking
« Reply #27 on: June 03, 2015, 03:13:35 PM »

Just reporting that mine magically seems to be working now.  So if someone did something, it worked.  :)
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Re: Error 400 - a bit suspicious-looking
« Reply #28 on: June 03, 2015, 05:12:09 PM »

Strigulino copy pasted the text of the error on the 1st page of this thread, Chris did the same here.  There's a link which I followed once and it lead to a page with some more text.  Do you really need screenshots when you have the text of the error?  If you Google "WEBMA5TER" you get all kinds of discussion of this bug, including this one which has a screenshot too. 
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Theo

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Re: Error 400 - a bit suspicious-looking
« Reply #29 on: June 03, 2015, 06:19:53 PM »

Yes I know the text of the message has been posted, but even with that I'm drawing a complete blank.   Clutching at straws really to see if the screenshot might have some subtle clues.   But if you don't have time to do that don't worry.
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Theo Gibb - Gateshead UK

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Re: Error 400 - a bit suspicious-looking
« Reply #30 on: June 03, 2015, 08:21:52 PM »

KLR, I have made the first of a number of changes which may help.   Please check and tell me if the problem persists, or has gone, then if necessary there are a couple of other steps I can take.
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Theo Gibb - Gateshead UK

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deltasalmon

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Re: Error 400 - a bit suspicious-looking
« Reply #31 on: June 19, 2015, 01:52:38 AM »

Here's the screen shot. Funny enough, I actually got the error when trying to post on this thread.

EDIT: and the way I got around it was by clearing my browser cookies.
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Theo

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Re: Error 400 - a bit suspicious-looking
« Reply #32 on: June 22, 2015, 11:56:52 AM »

Thanks for the screenshot.  I forwarded it to our web hosts and it seems to be coming from the server.   If you, or anybody,  get this error again please send me a note of the exact time when it occurred and I should be able to get it fixed.
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Theo Gibb - Gateshead UK

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Lester

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Re: Error 400 - a bit suspicious-looking
« Reply #33 on: June 22, 2015, 01:18:37 PM »

Thanks for the screenshot.  I forwarded it to our web hosts and it seems to be coming from the server.   If you, or anybody,  get this error again please send me a note of the exact time when it occurred and I should be able to get it fixed.

Just had a 403 at 22/26/15 13:13 when trying to logon  Your technical support key is: 3eff-beac-b40c-8ddc

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Re: Error 400 - a bit suspicious-looking
« Reply #34 on: June 22, 2015, 01:46:31 PM »

Thanks Lester, I've passed this on to the web hosts.
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Theo Gibb - Gateshead UK

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Re: Error 400 - a bit suspicious-looking
« Reply #35 on: June 22, 2015, 03:17:16 PM »

Lester, can you try again please and see if it's any better.
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Theo Gibb - Gateshead UK

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Lester

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Re: Error 400 - a bit suspicious-looking
« Reply #36 on: June 22, 2015, 03:39:17 PM »

Lester, can you try again please and see if it's any better.

Managed to logon successfully after 10 mins or so. Just seems to come up intermittantly

Got another 403 trying to post this, clicked out of mel.net and back in, posted successfully  ???

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Re: Error 400 - a bit suspicious-looking
« Reply #37 on: June 22, 2015, 04:47:57 PM »

If you get another one please let me have a note of the time it happens.
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Theo Gibb - Gateshead UK

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Re: Error 400 - a bit suspicious-looking
« Reply #38 on: July 03, 2015, 08:14:27 PM »

Had a 403 notice twice yesterday and today at 20.12
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Theo

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Re: Error 400 - a bit suspicious-looking
« Reply #39 on: July 03, 2015, 08:21:06 PM »

Had a 403 notice twice yesterday and today at 20.12

What was the text of the message?
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Theo Gibb - Gateshead UK

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