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Author Topic: Error 403  (Read 4918 times)

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Lester

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Error 403
« on: November 18, 2018, 12:45:50 PM »

I am getting increasing numbers of failing to post Error 403. I get it on Chrome on my Mac Book, Chrome on my W10 pc and, new today, on Crome on my Android phone. This has been going on for years but seems be getting worse. Can fix the non phone ones by clearing cookies but it is a Pita especially if I have typed a long reply which gets deleted
« Last Edit: November 18, 2018, 03:51:49 PM by Lester »
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Theo

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Re: Error 403
« Reply #1 on: November 18, 2018, 02:08:41 PM »

Anyone else seeing this?
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Theo Gibb - Gateshead UK

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brianread

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Re: Error 403
« Reply #2 on: November 18, 2018, 02:27:12 PM »

It has happened to me in the past, and once within the last 10 days I think.

I actually abandoned the posting becasue of it!!

Firefox on Fedora-28.
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Dick Rees

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Re: Error 403
« Reply #3 on: November 18, 2018, 02:50:29 PM »

I can't say what's happening, but my work-around has been to compose my reply in Notes, then copy and paste to reply.  If it doesn't post I still have the text for another try.
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Fred

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Re: Error 403
« Reply #4 on: November 18, 2018, 03:05:48 PM »

I have this 2 out of 3 times I want to post things on this forum. I normally Ctrl+A and Ctrl+C the things I'm writing, so that I can paste it in a new reply if the error occurs. Is there any way to permanently solve this?
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Lester

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Re: Error 403
« Reply #5 on: November 18, 2018, 03:56:16 PM »

If it is any help this is the error I got on my phone


https://photos.app.goo.gl/seRnsjaWVxQK7gX68

Theo

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Re: Error 403
« Reply #6 on: November 18, 2018, 04:34:53 PM »

Ah I think that’s our old friend mod_security on the server.

Do you have the text of the post Lester?  Sometimes it can be one word that triggeres that error.
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Theo Gibb - Gateshead UK

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Andrew Kennedy

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Re: Error 403
« Reply #7 on: November 19, 2018, 07:33:22 AM »

It's sometimes a problem on my Chromebook - solution, delete cookies - bit not on Windows + Firefox or on Android phone.
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Lyra

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Re: Error 403
« Reply #8 on: November 19, 2018, 07:46:40 AM »

So frequent I rarely post. Get it in Chrome and FF on macbook but then go to other (old) macbook and it's fine. Or not.
PITA for sure
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Gromit

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Re: Error 403
« Reply #9 on: November 19, 2018, 08:41:40 AM »

I also get this most of the time that I post, I find reloading (⌘R) a few times usually works on a Mac mini
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Lester

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Re: Error 403
« Reply #10 on: November 19, 2018, 05:10:51 PM »

This was on my iMac

Anahata

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Re: Error 403
« Reply #11 on: November 19, 2018, 05:22:02 PM »

Lester, I think what Theo wanted was not the error message, but the text that you were trying to post.

mod_security works partly by looking at text posted to databases (which, behind the scenes, is what this forum is) and checking for sequences of characters that might be part of an injection attack.

I've heard it's a pain to set up and configure to work properly so it doesn't give false alarms like this.
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Lester

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Re: Error 403
« Reply #12 on: November 19, 2018, 05:31:16 PM »

Lester, I think what Theo wanted was not the error message, but the text that you were trying to post.

mod_security works partly by looking at text posted to databases (which, behind the scenes, is what this forum is) and checking for sequences of characters that might be part of an injection attack.

I've heard it's a pain to set up and configure to work properly so it doesn't give false alarms like this.


Not sure how it can be post text based as I copy the post before trying to post and if it fails I then clear cookies and paste and post


This failure was posting http://forum.melodeon.net/index.php/topic,23094.msg275909.html#msg275909

Theo

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Re: Error 403
« Reply #13 on: November 19, 2018, 06:18:32 PM »

I don’t know how it works either Lester, but in the past we had similar error messages that were eventually tracked down to a very heavy handed word based porn filter.  Clearly something different now. We have changed web hosts three times since then.
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Theo Gibb - Gateshead UK

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Pete Dunk

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Re: Error 403
« Reply #14 on: November 24, 2018, 08:14:27 PM »

There was a time when there was a problem trying to PM abc tunes which was sorted when the server was changed. Looking at Lester's abc file of the Abbess I notice that there are two changes of time signature in the code lines that are between square brackets [] like html tags are. Perhaps because it looks a bit like a tag it is being rejected because the 'tag' cannot be read?
For a long time now I've used copy and paste to put my posts into Notepad before hitting Post or Preview. I've lost too many posts in the past!
« Last Edit: November 24, 2018, 08:16:47 PM by Pete Dunk »
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Lester

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Re: Error 403
« Reply #15 on: December 23, 2018, 10:32:28 AM »

I am now seemingly unable to post at all without first resetting cookies after any short beak. This means 7 separate clicks, two data entries and having to login. This happens on:


MacBook Pro running Mojave and Chrome the latest (but seems to be independent as Chrome has updated twice recently)
iMac running High Sierra and earlier version of Chrome
W10 PC, up to date OS and Chrome (different to the Mac version)


So 3 operating systems, two computer types, three versions of the browser, seems to say it's not me or my kit but a website problem.


Am starting to lose the will to post so visit and comment much less often (maybe a good thing)

Theo

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Re: Error 403
« Reply #16 on: December 23, 2018, 11:29:51 AM »

Sorry to hear that Lester

I’m using a similar range of kit, and never seeing this problem,  so it’s not a general website problem.  It could be related to your location and IP address. 
I can get our web hosts to check it out.  The one other thing I can think of if youve not done this already is to restart your router.
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Theo Gibb - Gateshead UK

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Theo

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Re: Error 403
« Reply #17 on: December 23, 2018, 11:44:43 AM »

I've raised a ticket with the web host.   

Next time it happens Lester please take a screenshot and make a note of the date and time and forward them to me.
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Theo Gibb - Gateshead UK

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Lester

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Re: Error 403
« Reply #18 on: December 23, 2018, 11:58:06 AM »

I've raised a ticket with the web host.   

Next time it happens Lester please take a screenshot and make a note of the date and time and forward them to me.
Will do

Gromit

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Re: Error 403
« Reply #19 on: December 23, 2018, 12:27:04 PM »

I get this problem most of the time (mac) I find it works after reloading the page (command R) a few times, bit of a pain but I don't post much.
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