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Author Topic: Microvox  (Read 1483 times)

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nottnick

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Microvox
« on: May 13, 2019, 10:26:05 AM »
I wonder if anyone can help with a contact for Microvox. The clip on my preamp has broken. Their website microvox.co.uk (from Google search) doesn't work, neither does the phone number. I have discovered that the company was still in existence a few weeks ago, so I guess it must be contactable.
Can anyone offer a clue?
Thanks
Nick
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Tone Dumb Greg

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Re: Microvox
« Reply #1 on: May 13, 2019, 10:42:13 AM »
Quote from: nottnick on May 13, 2019, 10:26:05 AM
I wonder if anyone can help with a contact for Microvox. The clip on my preamp has broken. Their website microvox.co.uk (from Google search) doesn't work, neither does the phone number. I have discovered that the company was still in existence a few weeks ago, so I guess it must be contactable.
Can anyone offer a clue?
Thanks
Nick

You could try the old fashioned mail service. My experience of Microvox's support was vwr positive,  Rachel [ :|bl] Microvox Limited, 31 Heys Road, HOLMFIRTH, HD9 7SF.
« Last Edit: May 13, 2019, 04:18:15 PM by Tone Dumb Greg »
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TedK

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Re: Microvox
« Reply #2 on: May 13, 2019, 03:56:04 PM »
I dealt with rachel@microvox.co.uk last year.

I also had a good experience, with a fault fixed for no charge and a quick turnaround. Hope they're still going.

If you still get no joy you could try contacting Eagle Music as they are a stockist of Microvox and based just down the road from Holmfirth and might know what's going on: https://www.eaglemusicshop.com/
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nottnick

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Re: Microvox
« Reply #3 on: May 13, 2019, 04:56:08 PM »
Thanks for help here, I have just emailed her at the rachel address, so I'll see what happens.
I love the unit.
Nick
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nottnick

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Re: Microvox
« Reply #4 on: May 13, 2019, 05:13:54 PM »
No, the email bounced back just now. I'll try Eagle tomorrow and then try writing.
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Andy Next Tune

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Re: Microvox
« Reply #5 on: May 13, 2019, 06:35:38 PM »
The number I have for Microvox/Rachel is 01484 684049.

She is very helpful, and probably just having internet issues. She fixed a couple of faults for me last autumn at no charge, even though mu Microvox kit is old and the damage was caused by my carelessness!!
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nottnick

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Re: Microvox
« Reply #6 on: May 14, 2019, 09:46:25 AM »
The mystery deepens. Eagle saw Rachel last week. However, they too are having the same contact problems as I am experiencing at the moment. It has to be internet issues I guess. I shall leave it a few days and try again. In the meantime if anyone can throw light on this..............................
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Theo

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Re: Microvox
« Reply #7 on: May 14, 2019, 10:00:09 AM »
Here is their contact page including phone numbers from Waybackmachine
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nottnick

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Re: Microvox
« Reply #8 on: May 14, 2019, 10:06:48 AM »
It was internet. She has just phoned me. Phew - all sorted.
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Anahata

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Re: Microvox
« Reply #9 on: May 14, 2019, 10:16:16 AM »
Still no web site though...
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Re: Microvox
« Reply #10 on: May 17, 2019, 10:55:10 AM »
Quote from: Anahata on May 14, 2019, 10:16:16 AM
Still no web site though...

A whois lookup shows that the domain registration ran out: "Expiry date:  10-Apr-2019"
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